General
Are you trading company of manufacturer?
We are factory set up for more than 15 years who have the core technology to control the quality and have a very competitive price.
What are your main products?
Forklift , Electric forklift, reach forklift,Electric pallet stacker, Electric pallet truck ,3 way stacker forklift ,4 way forklift ,Multi Directional forklift ,VNA and other material handling equipment .
Do you do customization? What is the MOQ?
Yes, we provide OEM & ODM service for our customers. The MOQ is 1 set. Please contact us for further discussion of details via mail or Whatsapp.
What Is The Lead Time?
if have in store, need 2-3 days , if need produce, need 15-30days, due to different forklift
Product
select the forklift model ?
We Could Help You To choose. The Different working condition use different forklift
How Can You Guarantee The Quality Of Mass Production Is Same With The Sample?
Our Warehouse Staff Will Leave Another Same Sample In Our Company, WithYour Company Name Marked On It, Which Our Production Will Be Based On.
Can I Have A Sample Order?
Yes, We Welcome Sample Order To Test And Check Quality.
Can Your Company Design New Model Or Style Per Special Requirement?
Yes, We Can, And We Have Developed Many New Products According To Customer'S Requirement, Oem/Odm Products Are Welcome.
Customization
How is package ? May i have custom package ?
Yes ,easy to do custom package.Or customized as customers requirements.
Can I have a custom designed and mock up sample?
Do you offer OEM?
Service
How long is your delivery time?
No matter you order standard products or non-standard products, standard product we will arrange delivery within 3-5 days. non-standard product we will arrange delivery within 20-30 days.
Can I come to China for factory inspection?
Of course, but it is better to wait until the epidemic subsides. Now we support using video for online factory inspection.
What is your warranty time?
The warranty time is 12 months, This warranty does not cover damage caused by man-made damage, improper care/use, negligence,and force majeure such as natural disasters, earthquakes, fires, etc.
What is the order process?
Confirm Order- Signing sales contract after samples confirmed. Deposit– 30% deposit before production. Production arranged–we will process the production. Remaining payment–after inspection, balance before shipment. Shipping–we will ship the goods to destination port or forwarding company. Confirm bill of loading/commercial invoice/packing list/certificate of origin. After sales service.
Payment
What trading methods do you accept?
EXW ,FOB ,CIF
What payment methods do you accept?
T/T、Alipay、Online Payment
Shipping
What is your Shipping terms?
any port of china